What is change management? At VTS Accelerate, VTS’ Senior Client Advisor Lindsay Grier and Senior Product Manager Craig Barowsky sat down with two leading landlords to talk about how they’ve rolled out new technologies and managed the changing expectations across their organizations. The panelists were:
- Kent Tarrach, Vice President, Asset Management, Brookfield Properties
- Reggie Chan, Vice President, Asset Management, Artis REIT
People resist change when they believe they’ll lose something of value or fear they won’t be able to adapt to the new ways of doing things. Therefore, when an organizational change — such as rolling out a new technology — goes wrong, it’s often because this human element has been forgotten during the implementation. Enter change management. In this panel, we explored how VTS customers Brookfield Properties and Artis REIT have successfully rolled out technology across their teams and transformed the way they operate.
Watch the full video now to learn key change management best practices, including how to:
- Build out your evaluation task force — and who you should include
- Secure buy-in across your departments
- Evaluate a short-list of technology partners
- Focus on a specific goal when implementing a new software
- Streamline your processes
- Roll out your chosen technology platform in a structured way
- Communicate the rollout to your teams
- Ensure your teams successfully adopt the software
Take a look at our content library, featuring videos of all of the great keynotes and breakout sessions from Accelerate 2019.
